Customer Service Rep Job at RemX, Scottsdale, AZ

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  • RemX
  • Scottsdale, AZ

Job Description

Job Description

Job Description

Title: Customer Service Rep

Type of Hire: TTH

Start Date: September 2025

Training Hours: 9am-5:30pm on Day 1, then 7AM-3:30PM from 2nd day on, Mon-Fri 

Office Location: N. Scottsdale, AZ 85260 (Must be within 35mi radius)

Pay Rate: $20/hr. & Benefits 

 

Brief Job Description:

Handling inbound calls in a call center setting. Supporting multiple bank customers that have accrued enough reward points to purchase products (i.e. Apple, Nike) and booking travel and activities. Calls can cover shipment tracking and cancellations, refunding reward points, damaged shipment, as well as assisting customers with purchasing new product.

It is a YES environment, yes, we can cancel, yes, we can refund your reward points. Card Holders call in to book travel by using the points they have accumulated.

 

Requirements:

  • 1 year + customer service, call center experience.
  • Banking experience a plus 
  • Exceptional phone and communication skills and good with people.
  • HSD or GED is required

If interested, please apply with updated resume OR email an updated resume to ashleigh.petty@remx.com for further consideration. In your email add "AZ Onsite CSR" in the subject line.

Only updated resumes (reflecting 2025) will be considered.

Job Tags

Work at office,

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