Job Description

User Experience Researcher

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

Responsibilities:

• Design studies that address both user behavior and attitudes related to technology and products.
• Conduct research using a wide variety of quantitative methods and a subset of qualitative methods, such as surveys.
• Collaborate with product teams to identify research topics and generate insights that both fuel ideation and evaluate designs.
• Conduct research using a wide variety of quantitative methods through the lens of user experience, human-computer interaction, and information science.
• Oversee and design the user experience component to generate actionable insights.
• Incorporate user experience design, data, research, and user-computer technologies to develop and enhance experiences of products.
• Conduct applied product research, and/or focus on directly relevant research topics, to understand users' behaviors, motivations and attitudes on using the products.
• Define the user model and brainstorm and research how humans use technology products and how products needs to be technologically and technically developed to meet user needs.
• Utilize their understanding of quantitative, behavioral analysis and statistical concepts to design studies that address both user behavior and attitudes.
• Perform data analysis and utilize understanding of quantitative concepts to communicate results and illustrate suggestions in compelling and creative ways.
• Review existing data and product designs to generate hypotheses and plans for high-impact research.
• Analyze user behavior data through a variety of channels, such as statistics, user testing, semi-formal interviews, observation, surveys, A/B testing and log analysis.
• Apply expertise in information science, UX design and human factors to brainstorm and create design objectives.
• Assess the user-interface or usability characteristics of Meta products for improvements.
• Design objects, studies, and environments to optimize human well-being and overall system performance, applying theory, principles, and data regarding the relationship between humans and computer technology.
• Collaborate cross functionally with design, product management, content strategy, engineering and marketing teams to complete projects they are assigned to.
• Telecommute from anywhere in the U.S. permitted.

Minimum Qualifications:

1. Master's degree (or foreign degree equivalent) in Computer Science, Engineering, Applied Sciences, Mathematics, Physics, Information Management, Information Systems or related field and 1 year of work experience in the job offered or in a data research-related occupation

2. Requires 1 year of experience in the following:

• Survey Design and Research
• Python and Statistical analysis & modelling
• Machine learning
• Natural Language Processing
• SQL
• Foundational qualitative research/strategy
• Usability testing
• Ethnographic Observation

Public Compensation: $202,014/year to $221,540/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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