The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters' doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust.
The People Operations division is dedicated to serving and improving the experience of our employees. We apply human-centered approaches to our work to support our diverse human capital in the areas of recruitment, compliance, learning and development, and our HR operations. We're committed to improving processes through leveraging innovation, technology, and compassionate leadership. Our goal is to cultivate an environment where our employees reach their optimal potential. Our Learning and Development (L&D) unit fosters a culture of continuous learning, accountability, and inclusivity that drives individual growth, enhances organizational effectiveness, and promotes public service excellence. We accomplish this by providing high-quality, innovative learning solutions that align with the organization's goals and values. Our approach is collaborative, our learning programs are evidence-based, and our commitment to excellence is steadfast.
The Learning Specialist role focuses on designing, developing, and delivering engaging learning programs that build staff capacity and support the agency's strategic goals. This role emphasizes instructor-led training (both virtual and in-person) to develop all level of staff's skills and potential. The ideal candidate will have expertise in adult learning principles, instructional design, neurodiverse learning and accessibility, and facilitation, as well as experience collaborating with subject matter experts (SMEs) to create impactful training content tailored to diverse learner needs. Under the supervision of the Director of Learning and Development, the responsibilities of this role include:
We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team.
Knowledge - Comprehension of adult learning theories and how to apply them to learning programs to create interactive, engaging, and informative learning experiences. Understanding of the full scope of training development including conducting a needs analysis, instructional design, development, implementation and evaluation. Experience using the Kirkpatrick system to evaluate the effectiveness and impact of trainings and mentorship program. Knowledge of how to utilize employee feedback to improve instructional strategies, content, and delivery of training programs. Knowledge of training and development principles to support employee growth and engagement. Understanding of organizational development theories and practices, with the ability to apply them to learning programs. Experience in creating, updating, and maintaining training records, databases, and reports. Knowledge of how to research the latest industry trends to make learning programs evidence-based. Knowledge of the role of mentoring as a way to empower career development and organizational cohesion.
Skills - Exceptional oral, written, and interpersonal communication skills. Detail oriented, with excellent organizational skills. Exceptional presentation/facilitation skills. Extensive experience with creating and editing training materials. Experience delivering instruction in both classroom and online learning environments using Teams. Experience facilitating trainer development sessions (train-the-trainer). Experience planning, designing, managing and maintaining mentoring programs. Experience using a learning management system. Creative, independent thinker who works well in a collaborative environment. Intermediate to advanced proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) and Canva.
Abilities - Demonstrates high levels of emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills. Demonstrates ability to manage multiple projects simultaneously, ensuring timely and successful delivery. Ability to align learning program goals with agency OKRs. Ability to collaborate with different divisions/units across the organization. Ability to thrive in a dynamic environment and adjust strategies as needed to meet evolving agency needs. Ability to adapt to different learning styles. Ability to explore and adopt new technologies quickly and easily. Ability to have an ownership mindset by taking responsibility and initiative for deliverables.
Other/Preferred Qualifications - Preferred experience with e-learning and multimedia development software (e.g. Adobe Captivate, Adobe Creative Suite, Camtasia Studio) - Preferred experience developing micro-learnings - Preferred familiarity with Monday.com and project management
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