Job Description

Ready to be pushed beyond what you think youre capable of?

At Coinbase, our mission is to increase economic freedom in the world. Its a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system.

To achieve our mission, were seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the companys hardest problems.

Our work culture is intense and isnt for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, theres no better place to be.

The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst, Compliance TMS Operations within the CX Compliance team, you will be responsible for conducting end-to-end Transaction Monitoring investigations for customers (individuals/entities) that may lead to drafting and filing a SAR. You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels to drive continuous improvement in compliance handling.

What youll be doing:

1. Minimum of 2 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on TMS, compliance, or regulatory matters.
2. Relevant experience in SAR narrative drafting and filing.
3. Conduct investigative review and analysis in support of companys BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business.
4. Analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products.
5. Document investigations in written narratives.
6. Decide whether activity warrants escalation for additional review and subsequently recommend whether activity appears suspicious and warrants filing of a suspicious activity report.
7. Incorporate feedback from Quality Assurance Team.
8. Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures.
9. Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation.
10. Review data from systems and follow Coinbase procedures to investigate, decide, and document transaction monitoring alerts.

What we look for in you:

1. Strong interpersonal, analytical, and communication (verbal and written) skills.
2. Experience working with Google Sheet, Google Doc, Excel, Word.
3. Flexible and adaptable to the evolving needs of a high-growth and fast-paced organization environment.
4. Ready to support in a 24/7 environment.
5. Organized with a high level of attention to detail.

Nice to haves:

1. Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE).
2. Experience in project management, analytics, or vendor management.
3. Advanced degree in business, finance, or customer experience (CX).
4. Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud.
5. Experience collaborating with external outsource business partners.

Note: This role requires full-time, in-office presence at our Charlotte location. In order to support the 24/7 nature of cryptocurrency, shifts may include weekend and night.

Job #: G2709

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range: $85,850 USD - $85,850 USD

Commitment to Equal Opportunity: Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.

Job Tags

Similar Jobs