Job Description

Job Description

Job Description

Key Responsibilities:

• Staff Supervision and Management:
• Overseeing the daily activities of the housekeeping staff, including scheduling, assigning tasks, and monitoring performance.

• Training and Development:
• Providing orientation and training to new employees, ensuring they understand cleaning procedures, safety protocols, and company standards.

Quality Control:
Inspecting guest rooms, public areas, and other designated areas to ensure they meet cleanliness standards.

Inventory Management:
Managing inventory of cleaning supplies, linens, and room essentials, ensuring adequate stock levels and proper usage.

Guest Service:
Responding to guest requests and complaints in a timely and professional manner, ensuring guest satisfaction.

Compliance:
Ensuring adherence to safety and hygiene regulations, including proper handling of hazardous materials and infection control procedures.

Communication and Collaboration:
Coordinating with other departments, such as maintenance, to report and address any issues related to repairs or maintenance.

Performance Evaluation:
Evaluating the performance of staff, providing feedback and coaching as needed.

Problem Solving:
Addressing any issues that arise, such as complaints, damages, or maintenance problems.

Administrative Tasks:
Preparing and maintaining schedules, tracking inventory, and reporting on departmental activities.

Job Tags

Similar Jobs