Job Description
Description:
A Housekeeping Manager plays a crucial role in maintaining the cleanliness, orderliness, and hygiene of an establishment, such as a hotel, hospital, or residential facility. They are responsible for overseeing the housekeeping staff, ensuring the highest standards are consistently met, and contributing to overall guest/resident satisfaction.
Role overview
Responsibilities
A Housekeeping Manager's responsibilities include supervising and training staff, developing cleaning schedules and procedures, and ensuring high standards of cleanliness and sanitation through inspections and corrective actions. They manage inventory and control costs for cleaning supplies and equipment, address concerns from guests, residents, or staff, and maintain proper documentation. Compliance with health and safety regulations is essential. They also collaborate with other departments and may participate in staff recruitment and implement sustainable practices.
Qualifications
- A high school diploma or GED, with an Associate's or Bachelor's degree in a related field often preferred.
- Experience in housekeeping, particularly in a supervisory role, is required. Key skills include strong leadership, communication, and interpersonal abilities, a solid understanding of cleaning techniques and safety protocols, attention to detail, and strong organizational skills. The role may require a flexible schedule and proficiency in housekeeping software or knowledge of relevant regulations can be beneficial.
Benefits
Paid time off
Marriott employee discounts
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