Job Description
Ray Dennison Auto Group
2220 N 8th St
Pekin, Il 61554
Express Lane Service Advisor
Ray Dennison Auto Group are local automotive dealerships that are proud to be family owned and operated for over 50 years! We strive to be above industry standards in sales and customer relations, across all departments.
Job Description:
Ray Dennison Auto Group is looking for someone who is capable of providing the highest level of service to our guests. This position requires you to work with new and existing customers to build professional relationships, promote sales/service, communicate concerns, and uphold customer service levels. We have an extremely efficient Express Lane, which will maximize your sales opportunities. You will greet customers, and validate all current contact information. You will also perform accurate walk-arounds on all vehicles while verifying all services needed. You will teach our customers about the importance of vehicle maintenance recommended by the manufacturer and the dealership. All of our team members are expected to deliver the highest customer service to all customers through all facets of the repair process, from greeting to delivery. The Express Lane advisor is responsible for correcting customer information in the computer, adding and/or removing services as needed, and invoicing customer repairs. This is a fast paced, rewarding job for the correct individual, and with the right training and attitude there is room for career advancement within the dealerships.
Qualifications:
Valid Driver’s License
HS Diploma/GED
At least 18 years of age
Previous automotive service and/or advisor work experience preferred
Previous automotive dealership work experience preferred
Excellent communication skills
Ability to stand/move for long periods of time
Maintain a professional appearance
Highly organized and self-motivated
Friendly/Outgoing personality is a plus!
Benefits:
Health Insurance
Vision Insurance
Dental Insurance
Paid time off
Paid holidays
Closed most major holidays
401K matching
Employee discount on parts, service, and vehicles
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