Call Center Customer Service Rep Job at Montana Staffing, Helena, MT

K0gzeGY3ZStpRHpZS1JRWjk2S0dTdUd4S3c9PQ==
  • Montana Staffing
  • Helena, MT

Job Description

Call Center Customer Service Representative

Get your foot in the door to the banking industry. Seeking a Call Center Customer Service Representative. $16.60/hr to start. Holidays paid and federal = 13 days! Retirement, vacation and more once hired by client! Provide information and member service concerning the credit union and its products and services to the members, ensuring the highest quality of service. Serve membership by providing service and information in a pleasant, professional and efficient manner via telephone or email. Check voicemails throughout the day, replying accordingly or direct to the proper individual. Transfer calls to the appropriate individual or department. Research and resolve routine member questions, problems and complaints concerning their accounts, services provided or the credit union. Verify account ownership and answer questions regarding share accounts, share drafts, cards, loans, online banking, etc. Provide member with serves such as closing accounts, processing stop payments on share draft accounts, order cards, initiate ACH paperwork, wire transfers. Process loan payments over the phone. Link online banking accounts. Cross-sell Credit Union product and services. Responsible for researching member inquires and ensure proper follow up and satisfaction. Mail, fax, e-mail or DocuSign items that require member signature for authorization. Bold chat follow-up and correspondence. Keep all member and employee related business kept to the strictest confidence. May need to fill in on Teller line as needed.

Job Tags

Similar Jobs

McRae Roofing

Roofer Job at McRae Roofing

 ...Job Description Job Description McRae Roofing, Inc - Laborer This is a unique opportunity to take control of your career path...  ...is an industry leader in providing outstanding experience in commercial roofing, metal fabrication, and more. We pride ourselves on over... 

Aramark

Night Food Service Worker Lead Job at Aramark

 ...requested by your manager on a weekly, bi-weekly, or monthly basis Completion of any task requested by a supervisor or member of the Aramark management team. Lead all aspects of and advise the employees working on the line toensure timely and effective service of the... 

Beazley

Chief Risk Officer - North America (Atlanta) Job at Beazley

 ...Join to apply for the Chief Risk Officer - North America role at Beazley 14 hours ago Be among the first 25 applicants Join to apply for the Chief Risk Officer - North America role at Beazley Get AI-powered advice on this job and more exclusive features.... 

Shannon Health

Surgical Tech Student Intern Job at Shannon Health

 ...Job Description Job Summary: The Surgical Tech Student Intern is a temporary position for surgical tech students to practice in surgical areas. The Surgical Tech Student Intern is co-assigned with a Certified Surgical Tech and may perform direct and indirect patient... 

EDE CORPORATION

Project Manager, Trade Show Job at EDE CORPORATION

 ...Competitive salary Job Overview: EDE Corporation is growing and adding to our Team! We create innovative and award-winning trade show exhibits and commercial interiors. To build on our successes, and ensure the highest of quality, our Project Managers must be...